24 Hour Car Rental - Was not repaid for a repair to rental vehicle
The fuel pump failed in my rental vehicle.It was a $500.00 repair to get back on the road.
I was promised repayment by the supervisor Ken. Got lip service untill I returned home, then nothing. I emailed them receipts for the work done. No response.
The car had numerous problems, but I could work around them, like doors that wouldn't lock. The brakes overheated going downhill once. The local agent in Las Vegas, Bart, made little attempt to help or get back to me. Their address in Anchorage, Alaska was a vacant building.
The tires on the vehicle were marginal, and the spare was almost bald.
I rented a second car to fiish the trip for another $500.00, as their rental was unsafe.Ken the supervisor thought it was funny that I had so much trouble.
Monetary Loss: $500.